Frequently Asked Questions


1. Who do you work with?

We provide individual therapy for adults 18 and older, both in-person in Raleigh, NC and via telehealth across North Carolina.
Our clients often come to therapy seeking support for anxiety, depression, trauma, generational patterns, first-generation stress, and relationship or family dynamics.

2. What is your therapeutic approach?

Our work is anti-racist, non-judgmental, self-empowering, and holistic. We recognize that healing looks different for everyone and tailor therapy to your goals, values, and lived experience. Our therapists integrate mindfulness, movement, and evidence-based practices to help you reconnect with yourself and build tools for sustainable healing.

3. What languages do you offer sessions in?

We offer therapy in English, Spanish, and Spanglish to support clients in the language they feel most comfortable expressing themselves.

4. Where are you located & do you offer virtual sessions?

Our office is located at:
5102 Oak Park Rd, Unit A, Raleigh, NC 27612
We also offer virtual therapy for anyone living in North Carolina.

5. What insurance do you accept?

We are currently in-network with Aetna, Aetna SHP, and Blue Cross Blue Shield (BCBS).
If you have another insurance provider, you may still work with us as a self-pay client and request a superbill to submit for possible reimbursement.

6. What are your self-pay rates?

Initial Evaluation (60 minutes): $180

Individual Session (50–55 minutes): $150

Sliding Scale: $100–$150 (based on need and therapist availability)

7. How do I get started?

You can begin therapy in one of three ways:

Schedule a free consultation directly through our website.

Fill out the contact form to be matched with a therapist on our team.

Call or text us at 919-705-0935, or email us at admin@healingwavestherapypllc.com

8. Do you offer weekend appointments?

Yes — we offer Saturday appointments in-person.

9. What is your cancellation policy?

We kindly ask for at least 24 hours notice for cancellations or reschedules. Late cancellations or no-shows may result in a fee as outlined in our practice policy, which will be reviewed during your intake.

10. Is therapy confidential?

Yes. All sessions are private and confidential. Telehealth sessions are conducted through a HIPAA-compliant platform to protect your privacy.
Your therapist will review confidentiality and its legal limits (such as safety concerns) during your first session.

11. How long will therapy take?

The length of therapy varies from person to person. Some clients attend for a few months to work on specific goals, while others engage in therapy long-term for ongoing growth and support. Your therapist will collaborate with you to set goals and review progress regularly.

12. Do you work with the Latinx and first-generation community?

Yes. Healing Waves Therapy & Counseling was founded by a first-generation Latina therapist, and our practice honors culture, identity, and community in every session. We specialize in supporting Latinx and first-generation individuals navigating identity, family dynamics, and intergenerational healing.

13. How can I contact you?

You can reach us in the way that’s easiest for you:

Call or text: 919-705-0935

Email: admin@healingwavestherapypllc.com

Website: www.healingwavestherapypllc.com — where you can schedule a free consultation or fill out the contact form to get matched with a therapist.

LET’S GET STARTED

Blurred close-up of tree branches and leaves with sunlight filtering through.

Are you ready to transform your life?

Close-up of a white tulip flower with yellow stamens against a plain, light background.
Schedule a session